Cadspec - Support Services

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Support and Services

Why choose Cadspec?

- As one of the UK's leading suppliers of CAD software systems for mechanical and architectural design we understand that our customers demand the maximum advantage from their investments in design solutions. That's why we continue to pioneer new standards for customer service.
From help desk assistance to onsite services we can provide you with all the technical support you need.

Cadspec provides a range of bespoke support services to cover your hardware and software systems. Our dedicated helpdesk is there to answer any of your support enquiries. Our call logging database allows us to keep track of your call and meet our target response of 90% of calls within 1 hour.

Our focus on the development of long term business partnerships with our customers makes us stand out from our competitors. We achieve this by understanding our customer's business needs, be providing a total solution and keeping them up to date with the latest technology and information.

We realised all businesses have different requirements and as a result offer a number of support packages.

Product Support Hotline.

Comprehensive telephone support service provides invaluable assistance via telephone and email and offers you a rapid solutions from our dedicated technical team and is accessed via our dedicated helpline five days a week .

Onsite Support.

Comprehensive telephone support service provides invaluable assistance via telephone and email and offers you a rapid solutions from our dedicated technical team and is accessed via our dedicated helpline five days a week. Plus a number of call off days, that you can book during the year where one of our engineers will visit your site to provide onsite consultancy.

Remote Support.

Telephone support service provides invaluable assistance via telephone and email and offers you a rapid solutions from our dedicated technical team and is accessed via our dedicated helpline. With remote support we provide solutions that will allow us to take control of your pc remotely and provide a near instant solution to your problem.

Data and Downloads

Cadspec endeavour to provide links to all of the software updates and service packs. Please visit regularly to ensure your software is up-to-date. Please click the link above to navigate to the data and downloads page.

Unlimited Training?

Then get a Cadspec Training Passport.

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Try automatic file naming for Inventor, developed in-house by Cadspec. Now supports Inventor 2009.

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